Friday, June 26, 2009

A Bitter Sweet Day - Michael Jackson

A bitter sweet day.. very sad to hear about Michael Jackson, yet very proud of our staff at MEGA 104.3 for the way they mobilized and reported on the tragedy. Beau Duran our PD articulated things well in a memo to the staff.

"As you know Michael Jackson died today in LA. We went into immediate tribute mode as soon as the news broke. I want to take a moment to thank Angie for staying on top of the story all day and hanging out late to stay on the air with me, J.B. for calling in with updates as the news broke and Alex for coming in this afternoon to share some memories and play some of MJ’s greatest songs.

Moving forward Friday and this weekend we are not going to stop paying tribute to Mega’s most well known artist. On Friday morning Alex will be doing his thing from 5-8. I will handle the 8AM hour and from that point until 5PM we will be spicing in a handful of MJ songs each hour along with our normal rotation. Perry is going to do a special all MJ Old School workout. At 5PM we’re going to start a “King of Pop” weekend where we will do basically the same thing. Play a few MJ records each hour amongst our normal scheduling thru Sunday afternoon.

Throughout the course of the next few days, I want to make sure we are talking to our listeners on the air plenty. Getting their thoughts on MJ and remembering the world’s most successful artist together. Michael Jackson is OUR artist. We play more of his music than any other station in town.

EVERY one of our listeners grew up with Michael. He was truly a member of the Mega family and we should act likewise on the air. For the next few days we are not a radio station. We are a vehicle to let our listeners have a voice. We need to turn off the “DJ” in us and just have a conversation with people. Open up and talk about how this affects you...let the listeners in and they will do the same".

Tuesday, April 28, 2009

RESERVE YOUR GALA TICKETS TODAY...WE'LL PUT YOU AT A FUN TABLE!

As many of you know, I am on the board of the Southwest Center for HIV/AIDS. Please join Fran and I May 9th for the center’s annual Night for Life Gala.

Night For Life 2009: Building on the Past, Building For the Future

Night for Life is the Southwest Center for HIV/AIDS's annual black-tie gala featuring silent and live auctions, dinner and live entertainment. The 14th annual event, chaired by Lisa Molina and Tom Betz with honorary chair Janice Borovay Montana, focuses on building capacity to expand programs and services to fight HIV/AIDS and support those who are impacted. The gala will be held on Saturday, May 9th, 2009 at The Phoenician. Entertainment will be provided by Tony award winner and actor Harvey Fierstein.

Tickets start at $350 and tables of 10 at $3,500. For more information about Night for Life, to make a donation to the auction or to purchase tickets or a table, please contact the Southwest Center for HIV/AIDS Development Team at (602) 307-5330 or e-mail Helen Tanner at htanner@swhiv.org. To purchase tickets online, please choose from the secure PayPal options below. To purchase multiple tickets or a table of 10, simply change the quantity of tickets purchased on the paypal screen.

The Gala is lots of fun with great people. Your attendance will support a great organization. If you can’t attend the event, please consider purchasing a raffle ticket for a Luxurious Sedona Retreat. Here is a link for more information. Click here for more info: http://www.swhiv.org/

Thanks in advance and we hope to see you on the 9th. Please feel free to call me or email me for more info.


MM


THE APOTHECARY SHOPS NIGHT FOR LIFE BLACK TIE GALA
Venue:The Phoenician Resort
Time:6:00PM Saturday, May 9th

Tuesday, March 3, 2009

wakeesheet.com

I have a lot of friends who email me crazy stuff each week. I decided that I would start a blog that included the best of the wakee stuff that I get . Thus, the creation of www.wakeesheet.com.

This is a collection of pictures, articles, emails, stories, videos etc. There is no political agenda here and posts might not be politically correct. They are just things that I find interesting, funny and thought provoking!

If you would like to contribute to the blog, send your wakee stuff to me at wakeesheet@gmail.com.

Tell your friends, family, neighbors and coworkers about the site....... sign up on your news readers or get the blog emailed to you every time it is updated.

Enjoy!

mm

Tuesday, February 24, 2009

Good News From Our Friends to the North

Radio consultant Jaye Albright, highlights in her Breakfast Blog, recent findings from Canada's Radio Marketing Bureau.

This research is pretty consistent with our own RAB's findings as well.

Great info for radio sellers everywhere!

2009 Foundation Research: Radio connects anytime, anywhere: According to the annual Foundation Research study of 1,012 Canadians, radio reaches 90% of adults 18+ every week. Lifestyle plays a big role in radio’s performance - the more active you are the more radio you listen to; working Canadians, parents and the affluent are all above average in terms of radio tuning with weekly reach of 94% or better.
“Radio plays an integral part in everyday life; it accompanies every activity, from driving and working to surfing online. No other single media can match radio for its versatility, audience characteristics and its unique ability to reach consumers anytime, anywhere.” -- Chris Bandak of Foundation Research.
Highlights of the study include:

· 81% of adults listen to radio daily, second only to TV in reach potential. The percentage listening increases to 84% or more for working adults, wealthy Canadians and women with children.

· For 83% of adults, radio use in 2008 increased or stayed the same as the previous year; that percentage is equal to the internet and higher than newspapers (79%) and TV (76%). The main reasons for increased tuning are more time spent in car, longer commutes and the ability to listen at work.

· Adults spend more time with radio than any other media during a typical work day. They listen to traditional radio an average of 125 minutes and online radio for 34 minutes. Radio’s total of 159 minutes is 23% more than TV and approximately double that of the Internet.

· Radio accompanies Canadians throughout their busy day.

- 70% of Canadians listen to radio on the drive to work, school or shopping
- Radio ranks highest of all media reaching consumers prior to a shopping occasion
- 36% listen to radio while surfing the internet

Wednesday, February 4, 2009

Over The Top Service

Fran and I were fortunate enough to attend the Superbowl this past weekend in Tampa. We stayed in Orlando at the Yacht Club at Disney World. While the outcome of the game wasn't what we hoped for, the service at the resort was more than we expected.

The people at Disney have authored the book on total customer service. From the moment we pulled into the resort we were greeted and treated like a valued guest. Everyone from the doorman to the maids in the hall always had big smiles, said hello followed by the statement, "Have a Magical Day".

What was most refreshing was how the staff would go above and beyond to cater to your every need. I had left the battery charger to my camera at home. I went to the front desk to see where the nearest store was to go buy one. The front desk manager said that they have a whole basket of chargers behind the desk and she would check to see if they had one that would work for my camera. Unfortunately they did not have one that worked for my Canon camera.

What she did next, blew me away. She said that she had a Canon camera at home and that she would be more than happy to take my battery home with her, charge and return it to me the next morning, then loan me the charger for the duration of my visit. I have never met this woman before in my life and I could not believe that she was willing to do that. As it turned out her charger was for a different battery, But just the thought that she was willing to do that for me was unbelievable.

The good news was that the battery lasted all weekend and we got some great pictures from the parties we attended and the game.

My battery experience was followed up with another great experience I had looking for a pool party at the resort. I had mistakenly gone to the wrong pool ( I think that there were three pools there). I asked the maintenance man at the pool for directions to the correct location. Instead of giving me directions, he personally escorted my to the right pool. Wow!!

The front desk manager did not have to offer to charge my battery for me and the maintenance man did not have to escort me to the right location. But they did and that is why Disney is a huge success and has an incredible reputation for customer service.

Disney has even created a cottage industry on business and customer service through the Disney Institute where you "Experience the Business Behind the Magic"

In business, we should go the extra mile, it goes a long way and yields BIG benefits!

Thursday, January 22, 2009

The "Multi Media" Inauguration By the Numbers

I read with interest the "TV By the Numbers website" today and they announced according to Nielsen ratings that The Obama inauguration was watched by 37.8 million, second only to Reagan’s 41.8 million in 1981. The story went on to say that News websites at their peak had 5.4 million visitors at per minute at it's peak.

Personally, I took advantage of all the different mediums on Inauguration Day. In the morning on the way to work, I listened to the radio, in the office, I listened on the radio and I watched with great interest via the internet on my computer, back in the car on the way to an appointment, I was listening on the radio again. As a side note there was absolutely NO traffic on the roads as I drove from downtown Scottsdale to downtown Phoenix during President Obama's speech.

Throughout the day while not near a radio, TV or internet computer, I was checking the Inauguration news on various news websites through my Blackberry. When I got home in the evening, I watched the entire inauguration and subsequent festivities (six hours) on my DVR which I had recorded earlier in the day.

Furthermore, I have been to youtube numerous times to watch President Obama's speech, the flub on his swearing in and the featured music from the Inauguration.

According to the Washington Post, while the Regan Inauguration of 1981 might of had more television viewers than Obama's, there were actually more viewers when you aggregate television and internet viewing? Their math comes out to more than 49 million viewers. I don't know if that even includes DVR/TiVo viewing too.

Either way, It's official, we live in a multi-media world. Even our new President carries a Blackberry!

Here are the links to the stats:

Updated: Will Obama break 1981 Reagan record for inauguration Nielsen ratings? No.


From Nixon to Bush 43: Presidential Inauguration Ratings

Obama Inauguration 5th Most Watched Net Event Ever

With Right Math, Inauguration Is Second to None

Finally, I thought that the music during the Inauguration was extraordinary. Here are the links to Aretha Franklin singing "America' My Country Tis Of Thee" and "Air and Simple Gifts" arranged by John Williams for the Inauguration and preformed by Yo-Yo Ma, Itzhak Perlman, Anthony McGill & Gabriela Montero.

Click on the links below to watch and listen:

Aretha Franklin singing "America' My Country Tis Of Thee"




"Air and Simple Gifts" arranged by John Williams and preformed by Yo-Yo Ma, Itzhak Perlman, Anthony McGill & Gabriela Montero.

Monday, January 12, 2009

Maximize Every Opportunity

As we start the new year, there seems to be a lot of discussion about rate integrity or lack there of at radio stations. I wanted to share my opinion on the issue with you.

For as long as I have been a sales manager or General Manager at radio stations, I have always had a simple philosophy about pricing our commercial inventory. It is a philosophy that I have tried to instill with our team as well. It is summed up in three words, “Maximize Every Opportunity”.

This is a concept that I first learned in high school economics and then again in college. Maximizing Every Opportunity is nothing more than the law of supply and demand. If you have an abundance of inventory and limited pressure or demand, stimulate demand by adjusting your rates down until there is more pressure on your inventory, thus putting you in a sell out situation. Conversely, if you have a limited inventory with heavy pressure, you raise your rates to slow down demand so you don’t sell out to soon. In both cases, you are getting the highest rates based on the current conditions. Thus, Maximizing Every Opportunity!

This yield management concept is very similar to the pricing structure of the airlines, hotels and other industries that deal with products or services that are perishable.

While I understood the laws of supply and demand it did not crystallize with me until my first sales managers’ job back at KOOL AM/FM in the mid 80’s. It was amazing how this simple concept of “Maximizing Every Opportunity” actually generated additional revenue. I'm not talking about an insignificant amount of revenue either. I'm talking about serious money, hundreds of thousands of dollars of distressed inventory that at other radio stations that prided themselves on rate integrity would have let this go unsold. What we did then and continue to do today is give our customers a fair deal and the best rates and advertising packages based on the current station and market conditions.

It is very interesting to see the way our competitors are reacting to the current economic climate and market conditions. Stations in town that have always prided themselves on having rate integrity and driving the highest rates are suddenly realizing that in order to maximize their opportunity’s they have to attack the rate issue from both sides now by adjusting their rates (sometimes dramatically) to market conditions.

This is smart on their part. My only regret is that they finally figured it out!

It goes without saying that in order to succeed in today’s economy you have to do all the right things. You must have a product that gets results for clients, provide great customer service, be innovative with campaigns, creative, added value and so on. But you also need to be nimble with your rate structure and “Maximize Every Opportunity” even if it means adjusting your rates lower. In the long run, you win!

Airlines have one day sales and last minute e-saver fares, why cant radio stations be able to do the same. They can, and the smart operators do!

Jim Taszarek has had some discussions both pro and con on this topic in his daily news letters. subscribe here:

Wednesday, December 31, 2008

Happy New Year!

Sunday, December 28, 2008

The Day the "Geeks" Stole Christmas!

The unthinkable happened on Christmas Eve, my home computer crashed! I diagnosed the problem and determined that it was the power supply that had failed.

I patiently waited until the day after Christmas and went to the nearby BestBuy on 90th and Shea and bought a replacement power supply first thing Friday morning. While in there I saw their Geek Squad department. I asked them If I could bring in the computer and have them replace the power supply for me if I had problems. They said they could and it would cost fifty dollars.

I took the new power supply home, mounted it into the computer and then got thoroughly confused on where the half dozen or so cables went to. Instead of sitting down and reading the directions, I decided I was going to give my self a holiday present and take the computer back to the "Geeks" at BestBuy and have them install it for me. That is when the nightmare compounded!

I brought the computer to them, I had already opened the case and mounted the power supply. All they had to do was connect the wires. The first thing I noticed when I got there was a sense of arrogance by the "Geeks". They told me that they would first have to clean the computer before they installed the power supply. That cost an additional twenty dollars added to the fifty that it was going to cost for the install. I was not happy but saw that I did not have a choice and agreed to the frivolous up-charge. When asked when I could expect the computer back they were ambivalent and said they were not sure but that I should have it within 24 hours.

I went home and late in the afternoon I received a call and email from the Geeks. My computer was ready.

This will come as no surprise to you, Fran was out shopping. I called her and asked her if she could pick the computer up on her way home. She said no problem. An hour later, she called from BestBuy. They would not release the computer to her. They said she needed the receipt. She asked if they could put me on the phone to authorize it? They said no and were quite rude to her.

At around six-thirty Firday night I made it back to BestBuy and picked up the computer. Took it home, plugged it in checked my email and updated some software which required that I restart the computer. To my surprise, the computer would not restart. The power was on, but it would not boot up. Not Happy!!!!

I unplugged all the cables and went back to BestBuy and talked to the arrogant "Geeks". They looked at the computer and said that the CPU fan was bad, the CPU was overheating and was shutting down the system. I told them that I thought that it was strange that before they cleaned the computer everything was working fine and now the fan is bad. They could care less and would take no responsibility for the fan going bad. I think that when they cleaned the computer with their compressed air something lodged in the fan motor causing it to fail. I asked them if they had a fan to replace it with and they said no and that I should go to Fry's electronics and get one and if I wanted they could install it for me for an additional sixty dollars.

I'm getting unhappier as the moments pass. On the bright side, Jude one of the "Alien Geeks" was actually compassionate towards my cause, he was pleasant and helpful, he tried to resurrect the fan but could not. He was nice enough to remove the fan for me so I could take it to Fry's and get it replaced.

A Breath of Fresh Air:

I came home called the Fry's in Tempe to see what time they would be open until and if they had the part. When I called the young man that answered the phone said they closed in fifteen minutes at nine pm. He could not have been nicer of more helpful. He checked his inventory and saw that they did not have the part in stock but had it online and at their Phoenix store, the cost was ten dollars. He gave me the skew number and said I could order it online and have it ready for pickup in Phoenix first thing in the morning. My plan was to pick up the part, return home and install it myself. This was a project that I felt I could handle.

I went online, ordered the part and was off to Fry's first thing Saturday morning. When I arrived I was greeted by an associate who directed me to the checkout line to pick up the fan. I decided that I would walk around the store for a while and look at all the computers, electronics, gadgets, software and more before I checked out.

In my travels through the store, I saw that Fry's has their own tech support and repair service similar to BestBuy. I stopped by the counter and once again was greeted by a friendly associate. I recounted my nightmare to him and asked him if they could install the fan for me and how much it would cost. He said they could, it would cost thirty dollars (half of what the geeks wanted to charge me) and take about fifteen minutes. Oddly enough, the computer was still in the back of my car from the night before, I brought it in, picked up the part and had them install it for me.

When I came back fifteen minutes later the computer was ready, the associate plugged it on for me and showed me that it was working fine. My nightmare was now over.

Back in May I wrote about the great customer service that Fry's has. I learned my lesson, I should have gone to Fry's first. To me, BestBuy is just like the corner convenience store. You pay a premium and the customer service is lousy. Do yourself a favor, take the extra time and go to Fry's. They have great customer service, a larger inventory, better variety and their prices are the best in town.

The irony of the story is, I gave a few BestBuy gift cards as holiday presents this year. In retrospect, that is like putting coal in someone's stocking!

Learn from my mistake go to Fry's!!!!

Thursday, December 25, 2008

Happy Holidays


All The Best To You and Yours!

Wednesday, December 17, 2008

Chinese Food on Christmas

With the holidays around the corner, I'm reminded of the first Christmas that I can remember. I must of been four or five and we lived in an apartment in Skokie, Illinois. What I remember most of all was that it was getting late (or at least it was late for me) and we were sitting in living room. My mother had left out milk and a sandwich for Santa Clause and my parents wanted me to go to bed. The next thing I know is that I hear bells jingling outside the window. My folks say you must get to bed so Santa Clause can come. I went to bed and remember waking up early the next morning, half the milk was gone and the sandwich had a bite taken out of it. I remember that Santa Clause brought me a big, red fire truck that year.

It wasn't until years later that I found out that their wasn't a Santa Clause and I discovered that the bells jingling were actually coming from my uncle Jay who was out side the window.

As the years went on and my brother and I got older, we did not celebrate Christmas, we celebrated Hanukkah. On Christmas day we would typically be with friends, go to the movies and either go to, or carry out Chinese food. That tradition has stuck and forty years later Fran and I do the same thing with the girls.

Imagine my delight the other day when Ellen Brown posted this video by Brandon Walker on facebook. Enjoy!




As long as we are in the Holiday spirit, Sydney and I were watching the movie This Christmas with Chris Brown. It was a cute movie. What I enjoyed the most was Chris Brown singing "This Christmas". This is my new favorite Christmas song.

Watch the music video here.




On a much more serious note, it is tough out there right now. Not only in the broadcasting industry but in just about every other industry as well. Radio consultant Jim Taszarek had a heart felt post in his "Daily News and Tips" email on November 25th.

The headline was "Layoffs and Thanksgiving". The message is just as powerful for the holidays as it was for Thanksgiving.

This is what Jim had to say.......

Want to feel good over Thanksgiving weekend? I know two anonymous heroes; a MM and a GM who didn't choose, but were required to lay off some people in the last couple months. One is having a Thanksgiving Dinner for them and their families. Another gave up frequent flyer miles for a former jock to see her mom. That is so cool.

If you're at a station that had recent layoffs, but you still have a gig, let's take a moment to discuss our departed brothers and sisters. Things they might be able to use . . .


A Call

Ideas for where to look for a gig.

Babysitting

Rides for kids

Copying

Borrowing a laptop

Car repair - but mostly . . .

Your Attention

Your Time

Your Concern

Your Friendship

Your Encouragement

This will help both of you to be grateful on Thanksgiving.


Sign up for Taz's news letter here. It is a must read for radio people.









Saturday, December 6, 2008

Steve Dahl's Influence

I just read in the radio trades that Chicago radio personality Steve Dahl has been let go by CBS radio. He had been heard 5-9 a.m. weekdays on WJMK-FM 104.3 (Jack FM).

Steve Dahl was just starting out in Chicago radio when I was in finishing high school in 1978. Steve Dahl was one of the first "Shock Jocks" that I remember listening too.

Chicago Tribune media columnist Phil Rosenthal writes about Dahl's departure and the departure of other high profile / high paid media personalities in Chicago and around the country. A very interesting and insightful read. Read it here:

UPDATE:
Here is another post by Phil Rosenthal. Read it here:
Here is the link to Steve Dahl's website. www.dahl.com

Personally, I vividly remember driving with with my father somewhere listening to Dahl in the car (my choice not his) . Dahl was detailing a story about the tragic death of a young woman who had died during a love making session with her boyfriend. He went on to say that when the doctors performed the autopsy, they determined that she had choked to death and discovered a foreign substance in her throat (interesting). I remember the story, but don't remember how my father reacted. I was a bit embarrassed and am sure he was too. I was biting my tongue so I would not laugh hysterically. (Hey, what do you want? I was 18 and this was locker room humor at it's best)

Dahl was funny, topical, crude and he certainly new how to relate to a young male audience at the time.

Believe it or not, the car incident with my father in 1978 has helped me formulate some of the on-air philosophies that help guide me today. When targeting young males the content of the show is one thing. When targeting people that have young kids in the car with them, acceptable content is quite different. I suggest to our programmer and jocks on MEGA, an adult 25-54, family oriented station that we should not broadcast any content that would embarrass a parent while listening with their kids.

On the flip side, I also feel that parents have to take responsibility for what is acceptable to listen to as well. A case in point was just this week when I made the mistake of listening to POWER 98.3 in the morning while driving my eleven year old daughter to school. POWER is going through some imaging and programming changes and I wanted to hear what was going on.

The morning show was taking calls from listeners, asking them what happened to their first boy/girlfriend. A girl called in and said her old boyfriend had been in jail for a while and when he came out he was into tattoos and piercings. Today, he is a professional "Pecker Piercer". Funny bit, not appropriate for an eleven year old. Shame on me for listening to POWER with her in the car. Needless to say, I had to explain what a "Pecker Piercer" was. Embarrassing....

Back in my EDGE days, when we carried Howard Stern, I would listen to him in the morning while taking my oldest who at the time was four or five to daycare. One day, I heard a childs voice from the back seat say, "Daddy, that was a bad word"! Oops, that was the last time I listened to Howard with her in the car.

Both girls are probably scarred for life and will remember these incidents 30 years from now just like I remember Steve Dahl with my father...

Dahl could also be funny without being crude. After I moved to Arizona to attend ASU, Dahl gained notoriety for executing one of the best radio promotions I can ever remember. The Disco Demolition at Comisky Park, the former home of the Chicago White Sox. Dahl and the White Sox encouraged listeners to come to a Thursday night double header, bring a disco record and get in for ninety-eight cents. Dahl would blow the disco records up on the field in between the games. The promotion was a success, thousands of listeners turned out with their old disco records. When Dahl blew the records up, fans went crazy, they stormed the field and a small riot ensued. Game two of the double header was canceled. Not a great day for the White Sox organization, but an out of the park home run for Dahl and the radio station. This put Dahl and WLUP on the map.

The Chicago Tribune's Phere:

Also, there is a great entry in Wikipedia detailing what led up to the demolition, the promotion and the aftermath. Read the Wikipedia entry here:

Finally, Steve Dahl's wife Janet writes a blog titled Janet's Planet. In her most recent entry she writes about Steve and his departure from WCKG.

Here is an excerpt from her December 5th, 2008 entry...

It was a rough spot, but it had a happy ending. Many happy endings, really. The Loop, WLS am, WLS fm, The Loop again, AM 1000, WCKG, Jack. Every job had its personal challenges; Steve learned in every slot. He got crazy. He drank. He partied. He became a father. He grew up, grew wise, grew sober. With every year, his show evolved to reflect the man he was. He refused to be a fake personality. He couldn't do pranks. He grew tired of the old parody songs. His goal was to be a constant presence in the lives of his fans-a human being in a box, so to speak. It was his job to be an extended family member, a guy who gets to spin a story, comment on the vagaries of life, or laugh at its absurdity. He could give volume to Everyman's irritations. His financial goal was to get his boys through college- a goal refined by his own entry into radio at 16, armed with a GED and a dream. His determination to provide for his family guided him to CBS. It was acquiring Howard Stern, and Steve would be the afternoon Yang to his Ying. The rest is history. Done.
Janet gives you a rare insight into what it is like to be the wife of a radio personality. Read her entire December 5th post "The years spin by... " here: It is well worth the read.

Friday, November 21, 2008

Andrew Aswhood / "BJ Hunter"

Sad news out of Los Angeles last week, my friend Andrew Ashwood passed away. Andrew was putting up a strong and couageous fight against cancer but suffered a massive heart attack last week and did not recover. Andrew was only 51. Most recently he was the Vice President/General Manager & Executive Producer of the FOX Sports Radio Network

You may not know him by Andrew, but you may have known him as by his radio name, BJ Hunter. Andrew and I worked together in the 80's at KOOL AM & FM. He was the Program Director and Morning Drive jock and I was the Local Sales Manager.

We had a lot of good times together at KOOL. And there were a lot of GREAT radio stories from that time. I'll share a couple that can be published....

Andrew was an innovative PD who always had BIG ideas to get publicity for the station. As the wall was coming down in Germany, he decided that he wanted to do a live broadcast from Checkpoint Charlie at the border of East and West Berlin. It was the "Rock the Block" promotion. He came to me and asked me if I could trade the air fare and hotel for the trip. I said I would try, but if I did, I wanted to go on the trip. Needless to say, I was able to trade out a great hotel in Berlin and first class tickets on TWA for the trip. Ten of us packed our bags and were off to Berlin for the live broadcasts. A great promotion, lots of publicity for the station and a lot of fun. To this day, that trip is one of the highlights of my life.

A second story that is memorable, which my friend Bruce Olson our National Sales Manager at the time disputes, has to do with over selling commercials on the radio station. At that time in the 80's we were only running nine - ten commercials an hour. Bruce and I had a habit of over selling the station on the weekends. It was always a constant battle to get Andrew to allow us to run the extra spots. So we would have to plead with our General Manager to let us have the extra inventory. Ultimately, the GM would say, "BJ... just run the &^%$%* spots". The irony of this story is (and this is where Bruce and I disagree) that when we oversold the station it was to only twelve units an hour (Bruce thinks it was more like 20). Twelve units was a ton of spots back then, but is the norm or even on the light side today.

There were also, the limo's, the staff retreats, the KOOL Cafe, trips to Arbitron and a lot more. Andrew was a smart and innovative broadcaster and a fun guy to hang around with.

Here is the Obituary from the Arizona Republic...

Ashwood, Andrew
VP and GM of FOX Sports Radio, died of a heart attack November 13, 2008. He was 51. Once known as "BJ Hunter" in his days as a DJ at KWTI Milwaukee and KOOL FM in Phoenix, Andrew later became Program Director at WQAM Miami. A natural leader, Andrew took over as PD, and then Operations Manager, at News Radio 1200 WOAI in San Antonio, where he developed a passionate affinity for the Spurs. In 2003 he joined FOX Sports Radio where his "DARE to be Great" motto helped give the network direction as its affiliate base tripled in size. A lifelong Green Bay Packers fan, Andrew inspired co-workers and friends, constantly reminding them that "Winning is the Only Option," his unique adaptation of Vince Lombardi's "Winning is the Only Thing." Shortly after his 50th birthday, Andrew married the love of his life, Sandra. Unfortunately he was diagnosed with cancer 3 months later, and fought valiantly for a year and a half, before suffering a heart attack on Monday. Andrew's unwavering positive outlook on work, on sports, and on life, carried over into his fight with cancer as he promised it would never beat him. Ironically, it did not. Andrew is survived by his wife Sandra Ashwood, his mother Mrs. Helen Ashwood, three sisters, Ann Ashwood, Lorry Stiles and Amy Ashwood Checcinato. He is also survived by his nephews and nieces; Chris and Spencer Stiles, Rebecca, Zacary, Anthony, Hannah and Abby Piper, Andrea and Marta Checcinato. The family is extremely grateful to the staff at M.D. Anderson & City of Hope for their loving care of Andrew. Services will be held on Friday, November 21, 2008 @ 2:30 p.m. at Forest Lawn Mortuary, Old North Church 6300 Forest Lawn Dr., Los Angeles, CA 90068. In lieu of flowers, donations to 'City of Hope the Andrew Ashwood Fund' would be appreciated. Published in The Arizona Republic on 11/20/2008

Click here to see a tribute to Andrew by San Antonio Sports anchor Don Harris.

Sunday, November 16, 2008

What is a Cohort? It Must be a MBA Term...

Fran, I and the girls traveled to Tucson this weekend to witness the commencement ceremony for the Executive MBA 2008 graduates at The Univeristy of Arizona's Eller College of Management. Our friends Holly Capps and Kristi Staab were both graduating. It was a great honor for us to be there with their family's to celebrate this great accomplishment and watch them walk across the stage in their caps and gowns to receive their hard earned diplomas.

As you know, I like to include speeches on my blog that I think are particularly meaningful, insightful and enlightening.

Holly was chosen by her Tucson cohorts to deliver the student address. Holly hit it out of the park.... A Grand Slam! Her address gave us insight in to what it is like to be a successful and busy executive and study diligently for fourteen consecutive months to reach the milestone of obtaining an Executive MBA. Her comment's were entertaining, informative, addressed camaraderie and most importantly came from the heart.

This is what Holly had to say....

When people hear we are graduating, there is one typical response: “Already? Man, that went by so fast!”

Perhaps for those around us, the past 14 months did go by quickly. However, a lot can (and did) happen in those 14 months.


Here’s a sample of what happened to the Tucson cohort:

3 of us got engaged
2 of us got married
3 babies were born
2 of us lost loved ones
7 of us took new jobs
4 of us moved
1 of us had major surgery
1 of us became an American citizen
2 of us got glasses
6 of us got stronger glasses
14 of us leave with more gray hair than we started with
9 of us leave with less hair
6 of us developed a nervous twitch or stutter
1 of us developed stress-induced Irritable Bowel Syndrome

And it’s not just our brains that got bigger in the program: collectively, we gained 169.38725 pounds.

When our class thinks about the best memories from our time together, many of us think about our International Trip – there can’t be a better way to see Bangkok and Shanghai then hanging out on buses and planes with 60 of our closest friends. As you’ve probably guessed, we shared many laughs together – some at entertaining professors, some caused by late nights and stress, and most of it at our own expense. We laughed when we figured out the professors and staff were all included on our class email list. We laughed when group presentations went…well…less than perfect – we labeled those times “learning opportunities for the rest of the class.” We laughed about professors, our mistakes and our gaffes. We laughed in McClelland Hall, at the Marriot, at Gentle Bens and at the Dubliner. Bottom line: we laughed. And we laughed together.


Top 14 things we learned during the Eller Executive MBA program, at no additional charge:
14. It is totally possible to pull a fast one using Generally Accepted Accounting Principles.

13. We can become intolerant and crabby when we’re deprived of sleep over a period of say…oh, I don’t know…14 months.

12. Time in the restroom can be vital to reading your homework. Don’t be ashamed to take it with you.

11. Your colleagues are the best resources you can get. Some of them have great ideas and others serve as shining beacons of what NOT to do.

10. No matter how much you try, you may not get everything done to your complete satisfaction. You have to learn to accept the best you can do in the time you have to spend, and move on.

9. Multi-tasking: We can eat, study, eat, participate in class, eat lunch, go for a walk to the 7-11, eat while listening to lectures, break for a snack, listen to more lectures and head out for dinner. What an expansive skill set!

8. It is totally possible to be stressed out and enlightened at the same time.

7. Chickens prefer contacts over spectacles.

6. Averages are useless: With one hand in boiling water and the other hand in ice water, on average, I am comfortable.

5. Pirate jokes…lots and lots of pirate jokes.

4. It is far more painful to have a hangover during MBA classes than it was in undergrad classes.

3. You don’t have to pay taxes on things you launch into space.

2. We can do more and push ourselves farther than we ever thought possible.

1. Most everything in business is a guess.

As you’ve probably noticed, we’ve picked up a few new vocabulary words along the way. You’ll be hearing them often…we’ve paid a lot to get them and they make us feel smarter. Here is a small sample of our favorite new words and phrases:

• Arbitrage
• Pedagogical
• Value proposition
• Iteration
• Launch the biscuit
• Photovoltaic
• Pro forma
• Greenfield & brownfield
• WACC
• Ideating, which is followed by winnowing
• Open the kimono
• Fungible
• Sunk cost
• BATNA
• Pivot Table
• Extracting consumer surplus

And my favorite new vocabulary word:

• Cohort – they started calling us that on the first day of the program
  • Definition: a group of subjects with a common defining characteristic
  • But over the last 14 months, we learned what it really means: “those who will stick by you through good times and bad” or in short “family”


Job well done!

Friday, November 14, 2008

The BEAT Makes The Phoenix Business Journal


Click on the article to view it larger on its own page....